A recent restaurant news article featured the “ousting” of a company operations executive:
Mooyah Burger, Fries & Shakes co-founder Rich Hicks has assumed the role of interim chief executive and president, replacing Bill Spae, who had been in the role since January.
Hicks, in a letter Wednesday to franchisees of the 54-unit Mooyah chain, said the better burger company has started a search for Spae’s successor.
“We believe our next phase of incremental improvement required a new approach in our leadership,” Hicks wrote. “As such, Todd [Istre, who co-founded the brand with Hicks in 2007] and I mutually agreed to unwind our partnership with Bill Spae, effective immediately.”
Why not, as many companies do, simply indicate that Mr. Spae resigned to pursue other interests? This faltering and failing brand operated essentially by Subway clearly has no regard for people and lacks integrity. Potential franchisees are forewarned that any company who treats its people this way is likely to treat its franchisees badly.